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What Our Customers Had to Say About Us.....



Customer: Ann Marie B.
Date: 7/26/13
Item Purchased or Service Used: Trek 7.2 FX

Jenny was great! Never felt pressured, enjoyed the relaxed atmosphere.


Customer: Jeff R.
Date: 7/18/13
Item Purchased or Service Used: Scott Sportster Atacama X70

Geoff was wonderful to deal with and took the time to answer all my questions. I did not feel pressured to buy and liked the family vibe I got from the store. I plan to come back and buy my wife a bike next year after the baby is born.


Customer:  John G.
Date: 5/6/13
Item Purchased or Service Used: Scott Aspect 29 Tour

I walked into this store "just looking" and 20 minutes later after speaking with Geoff, I walked out with my first mountain bike. He made me feel comfortable making the purchase from them instead of someone else. He spoke of their history and the brands they carry/carried, why they don't have certain brands anymore, and how they do business and I really liked that. I didn't feel pressured, I didn't feel like I was wasting his time, I felt like he wanted me to be there and wanted me to make the best decision for what I wanted and what I was looking for. I will say, I will definitely be making the trip from Batavia back to this store for anything that I need from here on out. Also I will be recommending you guys to others. Thanks for the help and I love the bike!!


Customer: Susan C.
Date: 5/1/13
Item Purchased or Service Used: Trek 7000


Jenny was very helpful with fitting of bike and went the extra mile helping us purchase and secure a bike rack . She even helped secure the bike!


Customer: Tom W.
Date:
4/1/13
Item Purchased or Service Used:
Scott Speedster Road Bike

Geoff was very helpful and great in answering my questions. I'm new to the sport and he was very patient. Thanks!


Customer: Jeff T.

Date: 2/28/13
Item Purchased or Service Used: Scott Scale Mountain Bike

Hello,

I wanted to thank you again for your help in making my purchase. I had a lot of questions about my purchase and Josh was very helpful. In the end I checked out every bike dealer in the cincinnati area and your groups help is what made me choose the bike. Although the weather has been crap I'm enjoying the Scott Scale 29 Team. 
Thanks again, Jeff.

Customer: Brian M.
Date: 3/26/13
Item Purchased or Service Used: Bike Repair

I had a great experience having my bike services by your department again. This was the second time I have had work done. I believe you guys do top notch work at a more than reasonable price and am happy to use you exclusively...thank you for your continued support in keeping my bike road ready and ring very knowledgable with questions I have. 
Sincerely,

Brian D. McGlynn

Customer: Marcia Osterhues

Date: 3/22/11
Item Purchased or Service Used: Trek Pure


Friendly, low pressure sales. Very helpful and knowledgable.


Customer: Paul Roth
Date: 3/22/11
Item Purchased or Service Used: Bike Repair

I've enjoyed putting a number of miles on the bike after picking it up last Thursday.  Thank you.


Customer: Lori Geraci
Date: 3/14/11
Item Purchased or Service Used: Trek Lexa SLX

Great experience! I have a lot to learn, but, I have gotten out there.....and so far so good! Haven't fallen (with my first shoes & clips)...so that's good. Have to get out there more and get better with the gearing! I will definately send friends your way! Thanks for your help, Geoff!


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